ev777 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how ev777 ("ev777", "we", "us", "our") collects, processes, stores, shares, and protects personal data belonging to users ("you", "Player") of the ev777 website located at ev777.ws and all associated mobile and desktop platform services (collectively, the "Platform").

ev777 is operated under an internationally recognised gaming licence and is designed specifically for the Pakistani market. We offer a fully localised experience including PKR-denominated transactions, JazzCash and EasyPaisa payment integration, and Urdu and English customer support. The personal data processing activities described in this Policy are carried out in connection with delivering these Services to Pakistani players.

By registering an account on ev777, accessing the ev777 Login page, depositing funds, or otherwise using any part of the Platform, you acknowledge that you have read this Policy in full and consent to the data processing activities described herein. If you do not agree with this Policy, you must not use the Platform.

This Policy should be read alongside ev777's Terms and Conditions, which together constitute the full agreement between ev777 and registered players. In the event of any conflict between this Policy and the Terms and Conditions regarding data handling, this Policy takes precedence.

2. Data We Collect

ev777 collects personal data across several categories depending on how you interact with the Platform. The table below summarises the categories of data we collect and examples of the specific data points within each category:

3. How We Collect Your Data

ev777 collects your personal data through the following channels:

• Direct Submission: Data you provide when registering your account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, or participating in a promotion.
• Automated Technical Collection: Data collected automatically when you access or use the Platform, including IP addresses, device identifiers, session data, and cookie-based usage analytics.
• Payment Processors: Confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or cryptocurrency processors when you complete a financial transaction on ev777.
• Identity Verification Partners: Data returned by third-party KYC and identity verification service providers engaged by ev777 to validate your submitted identity documents.
• Fraud Prevention Services: Risk signals and device fingerprint data provided by fraud prevention partners to protect the integrity of the Platform.
• Publicly Available Sources: In limited circumstances, ev777 may cross-reference information you provide against publicly available data sources or sanctions screening databases as required by our AML compliance obligations.

4. How We Use Your Data

ev777 uses your personal data strictly for the purposes described below. We do not use personal data for purposes incompatible with those stated at the time of collection without obtaining fresh consent where required:

• Account Creation and Management: To register your ev777 account, maintain it, and provide access to the full range of Platform Services including casino games, sports betting, and the ev777 Login system.
• Identity and Age Verification: To verify that you are who you say you are and that you meet the 21+ age requirement. ev777 enforces strict age verification to protect minors from accessing gambling services.
• Payment Processing: To process your PKR deposits via JazzCash, EasyPaisa, or bank transfer, and to execute your withdrawal requests to the same verified payment method.
• Regulatory Compliance — KYC and AML: To fulfil ev777's Know Your Customer and Anti-Money Laundering obligations as required by our international gaming licence. This includes monitoring transactions for suspicious activity and filing mandatory reports where required by law.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be exhibiting signs of problem gambling, enabling ev777's responsible gaming team to intervene proactively with support resources.
• Fraud and Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, and other security threats to the Platform and its players.
• Customer Support: To respond to your queries, resolve disputes, process complaints, and provide assistance in English or Urdu via live chat, Messenger, or email.
• Marketing and Promotions: With your consent, to send you information about ev777 promotions, bonuses, PSL-season betting offers, and new game releases via email or SMS. You may withdraw consent at any time by contacting support.
• Platform Improvement: To analyse aggregated usage data, identify technical issues, and continuously improve the ev777 user experience for Pakistani players.

5. Legal Basis for Processing

ev777 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — specifically to operate your account, process deposits and withdrawals, and deliver the Services you have requested.
• Legal Obligation: Processing required to comply with applicable laws and our international gaming licence conditions, including KYC identity verification, AML transaction monitoring, and age verification for the 21+ requirement.
• Legitimate Interests: Processing carried out in ev777's legitimate interests where those interests are not overridden by your privacy rights — for example, fraud detection, platform security, and internal analytics used to improve the Platform.
• Consent: Processing for marketing communications and non-essential cookies, carried out only where you have provided clear, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Data

ev777 does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment Processors: Financial data is shared with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processors solely to process your deposit and withdrawal transactions.
• KYC and Identity Verification Providers: Identity documents and personal details are shared with third-party verification partners to complete KYC checks required by our licensing obligations.
• Game Providers: Limited technical data (session identifiers, game round data) is shared with third-party game providers whose titles appear on the ev777 Platform, to the extent necessary to deliver gameplay and resolve disputes.
• Fraud Prevention and Security Partners: Technical and usage data is shared with fraud prevention services to identify and mitigate threats to the Platform and its players.
• Regulatory Authorities: ev777 may be legally required to disclose player data to gaming regulators, financial intelligence authorities, or law enforcement agencies pursuant to a valid legal request, court order, or regulatory instruction. ev777 will notify affected players of such disclosures wherever legally permitted to do so.
• Group Companies: ev777 may share data with affiliated entities within the same corporate group where necessary for internal administration and compliance purposes. All group companies are bound by the same data protection standards as ev777.

7. Cookies & Tracking Technologies

ev777 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small data file placed on your device when you visit ev777. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that maintain your ev777 Login state, security tokens that protect against CSRF attacks, and load-balancing cookies. These cannot be disabled without breaking the Platform.
• Performance and Analytics Cookies: Used to collect anonymised data about how players navigate the Platform — which pages are visited, how long sessions last, and where technical errors occur. This data is used solely to improve Platform performance and user experience.
• Functional Cookies: Used to remember your preferences such as language setting (English or Urdu), preferred currency display (PKR), and game lobby sort order, so you do not need to re-configure them on every visit.
• Security and Fraud Prevention Cookies: Used in conjunction with our fraud detection partners to identify suspicious login attempts, unusual betting patterns, and potential account takeover activity.

ev777 does not use third-party advertising cookies, remarketing pixels, or social media tracking scripts. You can manage or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies will impair your ability to use the Platform.

8. Data Retention

ev777 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by our legal and regulatory obligations. The following retention periods apply as a general guide:

• Account Data: Retained for the lifetime of your active ev777 account, plus a minimum of five (5) years following account closure, in accordance with AML and gaming licence record-keeping requirements.
• KYC and Identity Documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, as required by AML compliance obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction in accordance with anti-money laundering regulatory requirements.
• Customer Support Communications: Retained for three (3) years from the date of each interaction, to support dispute resolution and quality assurance.
• Technical and Usage Data: Retained in aggregated or anonymised form indefinitely for analytics purposes. Raw session logs are typically retained for 90 days before aggregation.
• Marketing Consent Records: Retained for the duration of consent plus three (3) years to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to any individual player.

9. Data Security

ev777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security framework includes:

• Encryption in Transit: All data transmitted between your device and ev777 servers is encrypted using TLS 1.2 or higher. The ev777 Login page and all account pages are served exclusively over HTTPS.
• Encryption at Rest: Sensitive data fields including identity document details, financial account numbers, and password hashes are stored in encrypted form using industry-standard encryption algorithms.
• Access Controls: Access to production databases containing player personal data is restricted to authorised ev777 personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• Intrusion Detection: ev777 operates real-time network intrusion detection and anomaly monitoring systems that alert the security team to suspicious activity on the Platform infrastructure.
• Third-Party Security Audits: ev777 engages independent security firms to conduct regular penetration testing and vulnerability assessments of the Platform.
• Incident Response: ev777 maintains a documented data breach response procedure. In the event of a breach affecting player personal data, ev777 will notify affected players and relevant regulatory authorities within the timeframes required by applicable law.

10. Your Data Rights

As an ev777 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact ev777 support via live chat or email. We will respond within 30 calendar days of receiving a valid request:

Please note that some rights are subject to limitations where ev777 is required to retain or process data to comply with a legal obligation or to defend a legal claim. Where a limitation applies, ev777 will explain the reason in its response to your request.

11. Minors — Under-21 Policy

ev777 operates a strict 21+ age policy. The Platform is not directed at, and is not intended for use by, any person under the age of 21. ev777 does not knowingly collect personal data from individuals under 21 years of age.

As part of the account registration and KYC process, all players are required to verify their age by providing government-issued identity documentation. Where ev777 discovers or reasonably suspects that a registered account belongs to a person under the age of 21:

• The account will be suspended immediately pending investigation;
• Access to all Services will be revoked until the matter is resolved;
• Any personal data collected from the underage user will be securely deleted to the extent permitted by applicable regulatory obligations;
• Any funds deposited by the underage user will be returned to the original payment method in accordance with ev777's underage gambling procedure.

If you believe that ev777 has inadvertently collected personal data from a person under the age of 21, please contact our support team immediately at support@ev777.ws and we will investigate and take corrective action as a priority.

12. International Data Transfers

ev777 is operated under an internationally recognised gaming licence and some of the third-party service providers we engage — including KYC verification partners, fraud prevention services, and game providers — may be located outside of Pakistan. This means that your personal data may be transferred to and processed in countries other than Pakistan.

Where such transfers occur, ev777 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that described in this Policy. These safeguards may include:

• Contractual data protection clauses incorporated into ev777's agreements with third-party processors;
• Transfers to jurisdictions that provide an adequate level of data protection as determined by applicable international standards;
• Binding corporate rules where data is transferred within the ev777 corporate group.

You may request further information about the specific safeguards in place for any particular international data transfer by contacting ev777 support.

13. Changes to This Policy

ev777 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, new service features, or evolving legal and regulatory requirements. When material changes are made to this Policy, ev777 will:

• Update the Effective Date at the top of this page;
• Send a notification to the email address registered on your ev777 account at least 14 days prior to the change taking effect, where the change materially affects your rights or the way ev777 processes your personal data;
• Display a prominent notice on the Platform at the time of your next ev777 Login following the update.

Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree with any change to this Policy, you must cease using the Platform and contact support to request account closure.

ev777 recommends that all registered players review this Privacy Policy periodically to stay informed of how their personal data is being handled.

14. Contact & Data Protection

If you have any questions, concerns, or complaints about this Privacy Policy or ev777's data processing practices, or if you wish to exercise any of the data rights described in Section 10, please contact the ev777 support and data protection team through the following channels:

• Live Chat: Available directly on the ev777 Platform, 24 hours a day, 7 days a week. Average first response: 3–5 minutes.
• Messenger: Via the official ev777 Messenger channel.
• Email: support@ev777.ws — for data subject requests and privacy complaints, include "Privacy Request" in your subject line. We aim to respond within 30 calendar days.

When submitting a data subject request, please include your registered ev777 username and the email address associated with your account so that we can verify your identity before processing the request. ev777 may ask for additional identity verification before actioning requests that could affect account security.